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Farm Equipment Parts Specialist

1 week ago

Ottawa, Ontario, Canada Delta Power Equipment Full time

Are you passionate about delivering exceptional customer experiences and providing innovative solutions? Delta Power Equipment, a leading farm and construction equipment dealership in Ontario, is seeking a Farm Equipment Parts Specialist to join their team.

About Us

We are a full-service organization with over 450 employees, providing sales, service, and parts support at multiple locations across Ontario. Our mission is to provide exceptional customer experiences and innovative solutions for our clients.

Key Responsibilities

  1. Source and sell all parts and accessories to existing and prospective customers through exceptional service.
  2. Generate quotes and complete orders as per customer requests, in a friendly and professional manner.
  3. Be the first point of contact for our parts customers, over the counter and/or by phone.
  4. Provide detailed information regarding parts, including their function, prices, applications, and warranties.
  5. Maintain up-to-date knowledge on our product lines.
  6. Maintain the retail sales floor to meet dealership standards and ensure customer satisfaction.
  7. Assist in conducting regular physical inventory counts.
Requirements
  • Demonstrate French and English language skills.
  • Show excellent communication, interpersonal, and relationship-building skills.
  • Display ability to work individually and as part of a team.
  • Have a general understanding of farm equipment systems and parts.
  • Exhibit experience and knowledge in Electronic Parts Catalogue.
  • Knowledge of Agriculture would be an asset.
What We Offer
  • A safe and rewarding environment to develop their careers that reward and grow with individuals.
  • Competitive compensation.
  • Group Registered Retirement Savings Plan (GRSP)
  • Extended health benefits
  • Bonus Programs
  • Employee discounts and other perks.