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Program Manager, Children's Services

2 months ago


Peterborough, Ontario, Canada Ontario Municipal Social Services Association Full time

Job Summary

The Ontario Municipal Social Services Association is seeking a highly skilled and experienced Program Manager, Children's Services to lead the effective and efficient administration and delivery of the Children's Services program within the City and County of Peterborough.

Key Responsibilities

  • Manage cross-functional teams to develop and implement new programs and strategic change initiatives, business processes and standards to support the work of the Division and the Children Services program.
  • Ensure compliance with legislation, policies, standards, and various service and operating agreements.
  • Lead, design and develop both internal and external service integration and modernization planning through collaboration with members of planning tables, advisory and community groups.
  • Design and lead stakeholder consultations to inform service planning, implementation of programs, and services delivered by the Division.
  • Coordinate, monitor and approve purchase of service agreements and lead request for proposal processes.

Requirements

  • Minimum 4 year University Degree in Social Sciences and a minimum 7 years related social services management experience.
  • Experience working in the child care and early years sector and comprehensive knowledge of the Child Care and early Years Act is ideal.
  • Strong leadership, management, and team building skills; proven interpersonal, negotiation and communication skills.
  • Ability to effectively coach, motivate, and coordinate the work of others; ability to support and facilitate positive work relationships in a unionized environment.
  • Excellent analytical, problem-solving skills, project management, planning, financial management/budgeting and forecasting skills.
  • Extensive knowledge of relevant legislation including but not limited to the Child Care and Early Years Act, Child and Family Services Act, Occupational Health and Safety Act.

Preferred Qualifications

  • Good working knowledge of word processing, spreadsheet, and presentation software applications.
  • Understanding and working knowledge of performance, change and conflict resolution management systems and strategies.
  • Creative/innovative focus on service delivery; commitment to customer service and continuous improvement.
  • Respect for the diversity of opinions, perspectives, and ideas; comfortable with a certain level of ambiguity and changing priorities and demands.
  • Excellent communication and public relations skills to develop positive working relationship within the Corporation, with other Consolidated Municipal Service Manager (CMSMs), with service agencies and the community.

Salary Range

$117,120-$128,021