Cleaning Operations Supervisor

1 week ago

Iqaluit, Nunavut, Canada C&K Services Ltd Full time
About the Role

We are seeking a highly skilled and experienced Cleaning Operations Supervisor to join our team at C&K Services Ltd. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our cleaning services, ensuring that our clients receive the highest level of service and satisfaction.

Key Responsibilities
  • Supervise and Coordinate Cleaning Activities: Oversee the work of our cleaning staff, ensuring that tasks are completed efficiently and effectively.
  • Inspect Sites and Facilities: Conduct regular inspections to ensure that our clients' properties are clean, safe, and well-maintained.
  • Recommend Additional Services: Identify areas where additional services may be required, such as painting, repair work, or renovations, and recommend these to our clients.
  • Train and Develop Staff: Provide training and development opportunities to our cleaning staff to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Address Customer Concerns: Respond promptly to customer complaints and concerns, resolving issues in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years of experience in a supervisory or management role, preferably in the cleaning or facilities management industry.
  • Work Setting: Our team works in a fast-paced environment, with a focus on providing excellent customer service and ensuring that our clients' properties are clean and well-maintained.
  • Work Conditions and Physical Capabilities: This role requires the ability to work in a physically demanding environment, with a combination of sitting, standing, and walking. You will also be required to lift up to 13.5 kg (30 lbs) on occasion.
Personal Suitability
  • Client Focus: You will be responsible for ensuring that our clients receive the highest level of service and satisfaction.
  • Dependability: You will be required to work independently and as part of a team, with a focus on delivering results and meeting deadlines.
  • Efficient Interpersonal Skills: You will be interacting with clients, staff, and other stakeholders on a regular basis, so excellent communication and interpersonal skills are essential.
Other Benefits
  • Transportation Provided: We provide transportation to and from work for our staff.
  • Work Term: This is a permanent role, with a regular schedule of 55 to 60 hours per week.
  • Work Language: English is the primary language spoken in this role.

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