Field Service Engineer

4 weeks ago

BasSaintLaurent, Canada ABB Full time
Job Title: Field Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Key Responsibilities:
  • Provide exceptional and professional service, remotely or on site, for the maintenance of the proper functioning of quality control equipment for the pulp and paper industry in key categories.
  • Work performed at the Campus: Inspection of new equipment, demonstrators, and repairs.
  • Work performed at the customer's site: Preventive maintenance, repair, installation, and training.
  • Telephone support for customers.
  • Exceed customer expectations by understanding and anticipating current and potential needs.
  • Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.
Requirements:
  • Engineer or Diploma in electronics or instrumentation.
  • Bilingual in both English and French.
  • More than 5 years' experience in customer service.
  • Strong knowledge and practical experience in servicing, maintenance, commissioning and repair of pulp and paper quality control equipment.
  • Excellent mechanical skills.
  • Good knowledge of the Windows environment and the Office suite.
  • Valid driver's license and passport are required.
  • Availability for travel to customer sites.
  • Collaborative, solution-oriented attitude and strong communication skills.
Benefits:
  • Retirement plan.
  • Healthcare plan.
  • Accident insurance.
  • Wellbeing program.

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.

ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.

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