Disability Case Manager

4 weeks ago


St John's, Newfoundland and Labrador, Canada Canada Life Full time

Job Summary

We are seeking a skilled Disability Case Manager to join our team at Canada Life. As a Disability Case Manager, you will be responsible for proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.

Key Responsibilities

  • Evaluate medical information and job duties to determine the length of disability
  • Develop case management and return to employment plans
  • Conduct medical investigations by phone or in writing
  • Write letters to inform affected parties of decisions regarding disability cases
  • Implement return-to-work programs and negotiate with employers
  • Evaluate health care coordination programs and rehabilitation programs
  • Adhere to service level agreements associated with policy holder claims
  • Respond to telephone inquiries from applicants, physicians, and lawyers

Requirements

  • Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
  • Experience in disability insurance, life and health insurance, or human resources
  • Strong interpersonal and communication skills
  • Ability to work with different priorities and timelines
  • Fluency in French and English, both oral and written

About Canada Life

Canada Life is a leading provider of insurance and wealth management solutions. We are committed to delivering exceptional service and building long-term relationships with our clients.



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