Financial Services Specialist

7 days ago


Waterloo, Ontario, Canada Manulife Full time
Job Description

As a Private Lending Officer, Asian Markets at Manulife, you will play a pivotal role in the growth of our Asian Markets business. You will provide exceptional service to high-net-worth clients and advisors, ensuring a seamless experience through branch processing administration, credit delivery, and support for Mortgage Specialists.

About the Role

We are seeking an experienced professional with a strong background in banking, particularly in retail, commercial, and high net worth sectors. Fluency in English, Cantonese, and Mandarin is essential, along with excellent knowledge of banking operations, systems, and controls.

The ideal candidate will have 5+ years of experience in banking, with advanced interpersonal and diplomacy skills. They will be able to analyze complex situations, make sound decisions, and work collaboratively with cross-functional teams in a fast-paced environment.

Key Responsibilities
  • Client Service and Support: Provide exceptional client experience by consistently adhering to standards, addressing queries, completing transactions, and investigating issues.
  • Credit and Security: Set up and administer new loans and deposits, process financial transactions, maintain accurate records, and escalate deficiencies.
  • Administration and Branch Operations: Identify process enhancements, recommend solutions, maintain security of bank records, and perform general office administration.
What We Offer

We offer a competitive salary range of $85,000 - $94,000 CAD per year, based on location and experience. In addition, we provide a comprehensive benefits package, including health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage, as well as employee/family assistance plans.

About Us

Manulife Financial Corporation is a leading international financial services provider, helping people achieve their goals and dreams. We value diversity and inclusion, and we strive to create a workplace where everyone feels welcome and valued.



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