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Restaurant Operations Manager

2 months ago

Cold Lake, Alberta, Canada Original Joe's Cold Lake Full time
Restaurant Supervisor Job Description

At Original Joe's Cold Lake, we are seeking a highly skilled Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership: Supervise and train staff in job duties, sanitation, and safety procedures, ensuring a high level of customer satisfaction and employee engagement.
  • Operations: Establish methods to meet work schedules, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports to management.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Culinary Knowledge: Possess knowledge of the establishment's culinary genres and supervise the assembly of trays.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role or equivalent experience.
  • Work Environment: Fast-paced environment, noisy, and physically demanding.
  • Work Conditions: Standing for extended periods, walking, and working under pressure.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.