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Valet Parking Attendant
2 months ago
- Warmly greet all arriving guests at the Valet Entrance and provide courteous, efficient, and enthusiastic valet parking services or directions to public parking.
- Assist in regulating the movement and flow of vehicles to avoid traffic congestion, including parking and retrieving vehicles.
- Maintain strict controls and inventory of vehicles and keys, including registering in O-Valet and completing 360 walk documenting vehicle condition.
- Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Guest Services Leader in a timely manner.
- Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
- When requested or anticipated, provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions.
- Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking.
- G Class Ontario Driver's License (or equivalent) with no infractions is a requirement.
- Ability to operate all types of vehicles (Manual & Automatic) is a requirement.
- Must be available for weekend shifts (Saturday AND Sunday) as well as one other evening during the week.
- A service-focused personality with good command of the English language.
- Complimentary meal in our staff cafeteria each shift.
- Exclusive discounts at Accor branded properties worldwide with our colleague benefit card.
- Complimentary dry-cleaning services for your work attire.
- Learning programs tailored to hone your skills and talents.
- Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee.
- Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless.
- Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles).