Customer Service Representative

2 weeks ago


Québec, Quebec, Canada Marriott International Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Marriott International.

About the Role:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process guest check-ins, check-outs, room assignments, and requests for services such as late check-out or extra amenities.
  • Secure payment and manage guest accounts, ensuring accuracy and attention to detail.
  • Communicate with colleagues and management to ensure seamless service delivery and address any concerns.

About You:

  • You have a high school diploma or equivalent and no related work experience is required.
  • You possess excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a positive attitude.
  • You are able to stand, sit, or walk for extended periods and lift objects weighing up to 10 pounds.

Compensation:

The estimated salary for this role is between $45,000 and $60,000 per year, depending on location and experience.



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