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Coordinated Operations Specialist

2 months ago

BaieD'Urfé, Canada Randstad Canada Full time

Company Overview

Randstad Canada is a leader in the industry, providing innovative solutions to meet the evolving needs of businesses and individuals. Our team is dedicated to helping you find the right fit for your career goals.

Estimated Salary: $20-24 per hour (based on industry standards and location)

Job Description

We are seeking an Administrative Coordinator to join our team. As a key member of our logistics department, you will be responsible for coordinating daily operations, ensuring seamless communication with internal teams, and providing exceptional customer service.

Responsibilities:

  • Provide customer support and sales assistance to internal and external customers
  • Prepare customer quotes, handle incoming calls, and respond to emails in a timely manner
  • Maintain long-term relationships with internal and external customers
  • Monitor customer service expectations and resolve issues efficiently
  • Manage customer-specific inventory needs and provide technical assistance
  • Process sales orders, enter return orders, credits, and debits as required
  • Review product inventory and report concerns to management

Required Skills and Qualifications:

  • Advanced Excel skills, including pivot tables and V-Lookup
  • Bilingualism in French and English
  • High school diploma or equivalent
  • At least 2 years of previous customer service experience
  • Solid math and computer skills beyond basic level
  • Strong attention to detail and excellent communication skills

Benefits:

  • Flexible scheduling: Monday to Friday, 7AM-3:30PM or 7:30AM-4PM
  • Hybrid work arrangement: 2 days at the office and 3 from home
  • Opportunity to work with a leading company in the industry
  • Growing team environment with opportunities for professional development

Others:

If you're organized, self-motivated, and passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume for consideration.