Pet Valu Store Lead

1 week ago


Cranbrook BC, Canada Pet Valu Full time

About Pet Valu

Pet Valu is a leading retail operation in North America dedicated to providing families with food and supplies for their pets. We partner with local shelters, rescues, and charities to help pets in need.

Salary: $24.77 per hour

Job Description:

We are seeking a highly skilled Pet Valu Store Lead to join our team. As a Store Lead, you will be responsible for coaching and developing your store team to deliver world-class service to all customers and help pet owners find the right nutrition and solutions for their pets.

You will work closely with our team of passionate Pet Experts to achieve targeted results and provide exceptional customer experiences. Your strong leadership skills, enthusiasm for learning and growth in the pet care industry, and ability to work as scheduled will make you an ideal candidate for this role.

Responsibilities:

  • Maintain high standards of customer service and ensure that all staff adhere to these standards
  • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks
  • Ensure that all operational standards and procedures are met
  • Coordinate efforts to achieve targeted business results
  • Perform administrative activities such as order placements, inventory management, and safety audits

Requirements:

  • Minimum 2 years of customer service and retail store management experience
  • Enthusiasm for learning and growth in the pet care industry
  • Strong customer service skills and ability to work as scheduled
  • Working knowledge of POS systems and ability to lift 50lbs repetitively

Benefits:

  • Management training
  • Product knowledge
  • Employee discounts
  • Competitive wages
  • Paid benefits

About You:

If you are passionate about delivering exceptional customer experiences and have a strong background in retail management, we encourage you to apply for this exciting opportunity to join our team at Pet Valu.


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