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Hotel Receptionist

2 months ago

Beausejour, Manitoba, Canada Beausejour Hotel Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Beausejour Hotel.

Job Summary:

The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records of guest information.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform light housekeeping and cleaning duties, and assist with special needs of guests.
  • Customer Service: Answer telephone calls, relay messages, and provide customer service to guests.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.
Work Environment:

The Front Desk Hotel Clerk will work in a fast-paced environment with attention to detail and ability to work overtime required.