Digital Fulfillment Specialist

2 weeks ago


Old Toronto, Canada Aesop Retail PTY LTD Full time
Aesop Retail PTY LTD

Estimate Salary: $15-$20 per hour, depending on experience and qualifications.

About Aesop

Aesop is a global retail organization with a strong commitment to sustainability, diversity, and inclusion. For over 35 years, we have cultivated an inspiring environment that supports our employees' growth and development.

Job Description

The Digital Fulfillment Specialist will be responsible for picking, packing, and dispatching online orders in alignment with Aesop's high standards. This role requires attention to detail and a passion for the Aesop brand to ensure excellent customer experiences.

Key Requirements & Qualifications
  • Strong communication skills and ability to work effectively in a team environment.
  • Takes initiative and continuously seeks ways to improve processes.
  • Demonstrates a professional and positive demeanor in all situations.
  • Understanding of day-to-day retail warehouse operations, including logistics, systems, and processes to meet shipping deadlines and process orders efficiently.
  • Proficient understanding of service level agreements (SLAs) and their implications on order processing and delivery timelines.
  • Flexibility to work a variety of shifts based on business hours, including holidays and weekends.
  • Ability to stand for extended periods as required and lift deliveries and outgoing packages up to 50 pounds.
  • Minimum of 1 year of experience in Fulfillment or retail Back-of-House (BOH) operations.
  • Previous experience working with multiple carriers and understanding carrier service levels and shipping terms is an asset.
Becoming Part of Our Team

Aesop is committed to attracting, developing, and retaining talented individuals who share our values. We offer a creative and inclusive workplace where talent is recognized and rewarded. If you are passionate about delivering exceptional customer experiences and join our team, we encourage you to apply.



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