Fitness Operations Manager
2 weeks ago
**Job Summary**
The Assistant Manager will oversee gym operations to ensure an exceptional member experience and financial success. This role involves leading a team of employees in a positive and motivating manner, with a focus on employee training and development.
**Key Responsibilities**
- Recruit, hire, train, and develop a high-performing staff.
- Create a welcoming atmosphere for members and ensure staff follows superior customer service guidelines.
- Staff Management:
- Schedule staff and ensure all shifts are covered.
- Lead by example and maintain consistent accountability for direct reports.
- Administration and processing of employee payroll.
- Resolve employee issues or concerns.
- Manage disciplinary/termination activities.
- Front Desk Activities:
- Answer phones and assist callers.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate member requests, issues, and questions.
- Ensure prompt opening/closing of the gym.
- Oversee cleanliness and maintenance of the facility.
- Manage marketing efforts and authorize expenditures.
**Qualifications/Requirements**
- Superior customer service skills.
- Exceptional leadership, diplomacy, and listening skills.
- Basic computer proficiency.
- Hard working, enthusiastic, and energetic.
- Strong problem resolution skills.
- CPR Certification required.
- High school diploma/GED equivalent required.
**Benefits Include**
- Paid Time Off.
- Health Insurance.
- RESP and Profit Sharing.
- Free Black Card Membership.
- Salary range $30,000 - $35,000/year.
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Chatham, Canada Planet Fitness Full time{"title": "Assistant Manager", "description": "Job SummaryThe Assistant Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role involves leading a team of employees in a positive and motivating manner, with a focus on continuous employee training and development.Key...
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Chatham, Canada Planet Fitness Full time{"title": "Assistant Manager", "description": "Job SummaryThe Assistant Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role involves leading a team of employees in a positive and motivating manner, with a focus on continuous employee training and development.Key...
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