Customer Service Representative

4 weeks ago


Thunder Bay, Ontario, Canada U-NEED-A-CAB Full time

We are seeking a Customer Service Agent to join our team at U-NEED-A-CAB. As a Customer Service Agent, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.

Responsibilities
  • Respond to client inquiries and resolve any issues in a timely and professional manner
  • Provide information and support to clients regarding our services
  • Work in a fast-paced environment and adapt to changing situations
  • Collaborate with other team members to achieve goals and objectives
Requirements
  • Education: No degree, certificate, or diploma is required
  • Experience: Will train
  • Work Setting: Urban area, Private sector, Retail/wholesale establishment/distribution centre, Transportation
  • Computer and Technology Knowledge: Database software, Internet, MS Windows, MS Word
  • Security and Safety: Bondable
  • Work Conditions and Physical Capabilities: Attention to detail, Fast-paced environment, Work under pressure, Repetitive tasks
  • Personal Suitability: Punctuality, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player
  • Other Benefits: Free parking available, Permanent employment, English as the primary language of work, 24 to 40 hours per week


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