Customer Experience Associate
6 months ago
**Customer Experience Associate**:
- 423632BR
**Job Category - Primary**
- Retail Banking - Customer Service
**Work Location**
- Unit 100 - 5973 Vedder Road
**Employment Type**
- Regular
**City**
- Chilliwack
**Time Type**
- Part Time
**Province/State**
- British Columbia
**Hours**
- 15
**Workplace Model**
- Onsite
**Pay Details**
**Department Overview**
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Details**
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
**Company Overview**
**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD comm
-
Customer Experience Associate
6 months ago
Chilliwack, Canada CBI Health Full time**Customer Experience Associate - Chilliwack (Maternity Leave)** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists,...
-
Customer Experience Associate
7 months ago
Chilliwack, Canada Scotiabank Full timeRequisition ID: 169876 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
6 months ago
Chilliwack, Canada TD Bank Full timeWork Location: Chilliwack, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
-
Customer Experience Associate
2 months ago
Chilliwack, Canada TD Bank Full time**Work Location**: Chilliwack, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...
-
Customer Experience Associate
3 weeks ago
Chilliwack, Canada TD Bank Full time**Work Location**: Chilliwack, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...
-
Clinic Experience Associate
7 months ago
Chilliwack, Canada CBI Health Full time**Clinic Experience Associate - Chilliwack, BC** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...
-
Customer Experience Lead
7 months ago
Chilliwack, Canada Scotiabank Full timeRequisition ID: 198932 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...
-
Customer Service Associate
7 months ago
Chilliwack, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Pay:16.75$- 17.50$ Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second...
-
Customer Service Associate
3 months ago
Chilliwack, Canada Savers Value Village Full timeDescription Job Title: Customer Service Associate Pay: 17.40-18.34$/hrWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
User Experience Associate
7 months ago
Chilliwack, Canada HUB International Full timeHi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world...
-
Customer Experience Specialist
3 months ago
Chilliwack, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Chilliwack, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...
-
Part Time/casual Clinic Experience Associate
6 months ago
Chilliwack, Canada CBI Health Full time**Clinic Experience Associate - Chilliwack, BC** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...
-
Customer Service Sales Associate
6 months ago
Chilliwack, Canada Westbow Group of Companies Full time**Who we are** Founded in 1977, the Westbow Group of Companies is made up of high-quality businesses throughout various industries. Based in Chilliwack, BC with operations in Western Canada and Guatemala City, our companies tackle construction, investing, agriculture and non-profit causes, constantly aiming to produce Quality for Generations. We are a...
-
Omni Customer Fulfillment Associate
6 months ago
Chilliwack, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Retail Sales Associate
21 hours ago
Chilliwack, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a friendly and reliable Retail Sales Associate - Customer Service Specialist to manage customer transactions and ensure a positive shopping experience. The ideal candidate will handle cash, credit, and debit payments, provide excellent customer service, and maintain a clean and organized checkout area.Key Responsibilities:Process customer...
-
Sales Associate
4 months ago
Chilliwack, Canada The Veganist Full time**The Position**: Part-Time Sales and Foods Associate **Expected Hours**: 4-12 hours a week. **Store Hours**: **Wages & Benefits**: $17.9-$18.50 hourly paid biweekly. Employee Discount (15% off everything in-store) **What does a Sales Associate do?** As a Sales Associate for The Veganist, you will be the company's public face. The sales associate is...
-
Customer Service Specialist
2 months ago
Chilliwack, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000beBee Professionals is seeking a highly skilled and customer-focused Sales Associate to join our team in Chilliwack, Canada. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the overall success of our store.Key Responsibilities:Provide exceptional customer service and...
-
Retail Sales Associate
3 weeks ago
Chilliwack, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Retail Sales Associate to join our team at beBee Professionals in Chilliwack. As a key member of our sales floor, you will be responsible for providing excellent customer service, processing transactions efficiently, and maintaining a clean and organized checkout area.About the Role:Process customer purchases and handle cash, credit,...
-
Sales Associate
6 months ago
Chilliwack, Canada Ricki's Full time**RICKI’S** **SALES ASSOCIATE** **Cottonwood Centre, Chilliwack, B.C.** **PART TIME** As a Sales Associate with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What You’ll Love** - Expand your...
-
Customer Service Manager
3 months ago
Chilliwack, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...