Front of House Experience Leader

14 hours ago


Ottawa ON, Canada Capital Hair Loss and Head Spa Full time

Capital Hair Loss & Head Spa is a dynamic and customer-focused organization that prioritizes exceptional service and holistic beauty and wellness for every client. As our Front of House Coordinator, you will play a vital role in setting the tone for every guest's experience, providing top-notch service, and ensuring the smooth operation of our spa.

We are seeking an experienced Front of House Coordinator to join our team. The ideal candidate will have a minimum of 5 years in customer service, with at least 2 years in front of house, guest services, or reception. Strong organizational and multitasking abilities are essential, as well as bilingual skills in English and French (preferred). A positive, professional, and personable demeanor is also required.

The successful candidate will be proficient in Google Suite and familiar with salon software (Podium, Telus Business Connect, Mangomint). Previous experience in beauty or healthcare is an asset but not necessary. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply.

In this role, you will welcome guests, answer inquiries, and assist with scheduling appointments. You will ensure smooth communication between clients and staff, assist with retail sales, inventory, and stock management, and help maintain a clean, organized front desk and guest area. You will also process payments and manage client accounts, ensuring all guests have an exceptional experience from the moment they enter.

Our core values include Client-Centered care, Wellness-Focused approaches, Team Collaboration, and Integrity & Professionalism. We offer competitive hourly pay based on experience, full benefits (health, dental, vision) for both full-time and part-time employees, and a supportive, positive work culture with ample growth opportunities.

A key aspect of this role is your ability to foster a welcoming atmosphere where guests feel valued and cared for. Your organizational skills and dedication will directly impact the guest experience, making this a rewarding and challenging opportunity for the right candidate.


  • Front of House Manager

    6 months ago


    Ottawa, Canada EVOO Greek Kitchen Full time

    **About us** EVOO Greek Kitchen is a small business in Ottawa, ON K1S 4N4. We are professional, agile and fast-paced. Our work environment includes: - Modern office setting - Food provided EVOO Greek Kitchen is a modern Greek restaurant serving authentic greek cuisine, a sommelier curated wine selection and handcrafted cocktails with a Greek flair. We...


  • Ottawa, Canada Algonquin Students' Association Full time

    **Manager, Front of House** **Reports To**:Senior Manager, Hospitality Services **Mission**: _To create an environment that inspires a passion for student success._ **Desired Results of the Position**: - Exceptional hospitality service focused on delivering exceptional customer service to all members of the community - A collaborative work culture...

  • Front of House

    7 months ago


    Ottawa, Canada Gitanes Inc. Full time

    The Gitanes restaurant group is growing! Hiring front and back of house positions. Minimum 2 years experience. WSET or CMS wine education encouraged for front of house roles. We are an energetic team of hospitality professionals, passionate about the chef driven kitchens we represent. We pair dishes with natural wines and fun cocktails. Experience working...


  • Niagara-on-the-Lake, Canada BarBea Full time

    Who We Are: Located in Niagara Wine Country, Our WINE SHOP & SNACK BAR is the kind of destination where you can spend a leisurely afternoon or evening exploring new wines from Ontario’s largest selection of VQA & International wines, enjoy a glass or two of wine, cocktails, and some tapas, or stock up for a dinner party at home. Our chic & welcoming...

  • Front of House Manager

    7 months ago


    Ottawa, Canada Dessert First Full time

    **About us** We are a bakery and café, we produce everything in small batches and use best quality ingredients to ensure our end-product is exceptional. Overview: **Responsibilities**: - Oversee the daily operations of the front of house staff - Train, supervise, and support front of house team members - Ensure excellent customer service and guest...

  • House Leader

    2 days ago


    Ottawa, Canada L'Arche Ottawa Full time

    **L’ Arche Ottawa House Leader - English speaking home job posting** **(The position is Live-In or Live-Out based on circumstances and best fit)** **The Mission of L’Arche is to**: - Make known the gifts of people with intellectual disabilities, revealed through mutually transforming relationships. - Foster an environment in community that responds to...


  • Ottawa, Canada Algonquin Students' Association Full time

    Assistant Manager, Catering & Front of House **Reports To**:Senior Manager, Hospitality Services **Mission**: _To create an environment that inspires a passion for student success._ **Desired Results of the Position**: - Exceptional catering operations which serve a wide variety of high-quality food options to the community - A collaborative work culture...

  • Front of House Manager

    11 hours ago


    Niagara-on-the-Lake, Canada BarBea Full time

    Who We Are: Located in Niagara Wine Country, Our WINE SHOP & SNACK BAR is the kind of destination where you can spend a leisurely afternoon or evening exploring new wines from Ontario’s largest selection of VQA & International wines, enjoy a glass or two of wine, cocktails, and some tapas, or stock up for a dinner party at home. Our chic & welcoming...


  • Niagara-on-the-Lake, Canada The Irish Harp Pub Full time

    Front of House Manager The Irish Harp Pub is currently hiring a Front of House Manager position. This position will be reporting to the Owner, General Manager, and Assistant General Manager. The vital role will help in directing the operations of The Irish Harp Pub. Shifts: Days, evenings, weekends, and holidays. Predominantly 4pm to 12am Wednesday to...

  • Front of House

    1 week ago


    Ottawa, Canada Algonquin Students' Association Full time

    **Front of House & Service Supervisor** **Reports To**: Manager, Theatre Guest Experience **Mission**: _To create an environment that inspires a passion for student success. _ **Desired Results of the Position**: - A welcoming and inclusive customer experience for students, guests, and clients of the Algonquin Commons Theatre and all its related...


  • Ottawa, Ontario, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly skilled Front of House Supervisor to lead our food service team at Tim Hortons. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and driving sales growth.


  • Ottawa, Ontario, Canada House of Commons Full time

    The House of Commons Administration seeks a highly skilled Strategic Planning Manager to join their team. As a key member of the Clerk's Management Group, you will play a vital role in leading the development, facilitation, and implementation of the House Administration's integrated planning and reporting framework.In this role, you will guide your team in...

  • Front of House Staff

    12 hours ago


    Ottawa, Canada ThimbleCakes Full time

    ThimbleCakes is hiring a front of house team member! Part-time position available. We're looking for people with BIG personalities to join our team. This position is perfect for outgoing, detail-oriented people with a passion for customer service. This position is all about making sure the customer has an amazing experience! If this sounds like you, send...

  • Maternity Replacement

    7 months ago


    Ottawa, Canada Algonquin Students' Association Full time

    **Reports To**:Senior Manager, Hospitality Services **Mission**:_To create an environment that inspires a passion for student success._ **Desired Results of the Position**: - Exceptional hospitality service focused on delivering exceptional customer service to all member of the community - A collaborative work culture initiated by Managers empowers all...


  • Ottawa, Canada Escape Manor | Manor Lounge Full time

    **Escape Manor is opening a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...

  • Front of House Manager

    6 months ago


    Ottawa, Canada Heartbreakers Pizza and Wine Full time

    Heartbreakers is looking for a FOH Manager to join our team! We’re a family owned pizza shop in Hintonburg/Wellington West neighborhood with a cozy 20+ seat dining room and bustling takeout service. The FOH Manager acts as a leader of the service team and works with BOH management and owners to support our systems, policies and hospitality standards. In...

  • Front of House Manager

    7 months ago


    Ottawa, Canada Oz Kafe Full time

    Oz Kafe is looking to hire a Front Of House (Service) Manager. We are a casual-fine dining restaurant located in the Byward Market neighbourhood in Ottawa. We are tucked away in a heritage building inside one of the neighbourhood's many charming cobblestone courtyards. Our location features an outdoor patio and a large dining room split between the main...


  • Ottawa, Canada Jack Astor's Full time

    Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team. At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each...


  • Ottawa, Canada Jack Astor's Full time

    Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team. At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each...


  • Ottawa, Canada Pho Truc Lien Full time

    Pho Truc Lien is a family-run Vietnamese restaurant that has been serving Orleans and the Ottawa area since 2006. We are looking for a front of house staff who is hard working with a strong sense of responsibility and customer service. Experience as wait staff in a restaurant and hospitality setting is an asset. French fluency is an...