Member Service Representative
3 weeks ago
Description
We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional service to our members, processing financial and non-financial transactions, and promoting our products and services.
Key Responsibilities
- Process a variety of financial and non-financial transactions for members within established guidelines.
- Provide sales and service expertise to inform members of new products and services.
- Answer telephone inquiries and provide assistance to members.
- Provide members access to safety deposit boxes.
- Perform end-of-day processing and balancing in a timely manner.
Requirements
- Secondary school diploma with academic emphasis.
- 1 year post-secondary education.
- Up to 1 year of work experience in a sales and service position.
Preferred Qualifications
- Keyboarding skills of 40 wpm and proficiency with Windows products such as Outlook, Word, and Excel.
- Excellent communication and interpersonal skills.
- Effective listening skills to engage members in conversation and provide resolution.
- Ability to multitask and navigate multiple computer systems.
About Us
Coastal Community is a 100% member-owned financial institution with over $4 billion in assets under management. We are committed to serving our local community and prioritizing diversity, equality, and inclusion. We offer a comprehensive total rewards package and a workplace culture that values work-life balance and employee growth and success.
Compensation
The hourly wage range for this position is $24.80 to $29.32, based on the Union collective agreement.
-
Member Service Representative
1 month ago
Courtenay, British Columbia, Canada Coastal Community Full timeJob SummaryWe are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our members.Key ResponsibilitiesProcess a variety of financial and...
-
Member Service Representative
1 month ago
Courtenay, British Columbia, Canada Coastal Community Full timeJob SummaryWe are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our members.Key ResponsibilitiesProcess a variety of financial and...
-
Member Service Representative
4 weeks ago
Courtenay, British Columbia, Canada Coastal Community Full timeJob SummaryWe are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our members.Key ResponsibilitiesProcess a variety of financial and...
-
Member Service Representative
4 weeks ago
Courtenay, British Columbia, Canada Coastal Community Full timeJob SummaryWe are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and building strong relationships with our members.Key ResponsibilitiesProcess a variety of financial and...
-
Customer Service Representative
2 months ago
Courtenay, British Columbia, Canada Savers Full timeAbout UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...
-
Customer Service Representative
2 months ago
Courtenay, British Columbia, Canada Savers Full timeAbout UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...
-
Customer Service Representative
3 weeks ago
Courtenay, British Columbia, Canada Convoy Supply Full timeCustomer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for processing customer transactions, coordinating delivery and pick-up of customer orders, and educating customers on different products and their...
-
Customer Service Representative
2 weeks ago
Courtenay, British Columbia, Canada Convoy Supply Full timeCustomer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for processing customer transactions, coordinating delivery and pick up of customer orders, and educating customers on different products and their...
-
Service Excellence Representative
3 weeks ago
Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000As a Service Excellence Representative, you will be responsible for delivering exceptional customer experiences. You will handle customer inquiries, resolve issues, and provide information about our products and services.Key Responsibilities:Provide personalized service to customers.Collaborate with team members to improve service processes.Document customer...
-
Customer Service Representative
3 weeks ago
Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Courtenay is looking for a Customer Service Representative to provide exceptional customer experiences and support our sales team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive and friendly attitude.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Courtenay, British Columbia, Canada Convoy Supply Full timeCustomer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for processing customer transactions, coordinating delivery and pick up of customer orders, and educating customers on different products and their...
-
Food Service Representative
3 weeks ago
Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle...
-
Hotel Guest Services Representative
2 weeks ago
Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full timeJob Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at Kingfisher Oceanside Resort & Spa Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable...
-
Customer Service Representative
4 weeks ago
Courtenay, British Columbia, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify customer needs and...
-
Customer Service Representative
4 weeks ago
Courtenay, British Columbia, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify customer needs and...
-
Hotel Guest Services Representative
2 weeks ago
Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full timeJob Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly skilled and detail-oriented Hotel Guest Services Representative to join our team at Kingfisher Oceanside Resort & Spa Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is...
-
Customer Service Representative
3 weeks ago
Courtenay, British Columbia, Canada BMO Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their best...
-
Customer Service Representative
3 weeks ago
Courtenay, British Columbia, Canada Human Capital Department Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Courtney location. As a key member of our Human Capital Department, you will play a vital role in providing exceptional customer service and support to our clients in the construction industry.Key Responsibilities* Process customer...
-
Merchandising Representative
1 month ago
Courtenay, British Columbia, Canada RDTS Full timeJob Title: Merchandiser RepresentativeWe are seeking a skilled Merchandiser Representative to join our team at RDTS. As a Merchandiser Representative, you will be responsible for merchandising and representing products from various suppliers to big-box stores in your territory.Key Responsibilities:Merchandise products, including facing, cleaning, and product...
-
Merchandising Representative
1 month ago
Courtenay, British Columbia, Canada RDTS Full timeJob Title: Merchandiser RepresentativeWe are seeking a skilled Merchandiser Representative to join our team at RDTS. As a Merchandiser Representative, you will be responsible for merchandising and representing products from various suppliers to big-box stores in your territory.Key Responsibilities:Merchandise products, including facing, cleaning, and product...