Restaurant Operations Manager

4 weeks ago


Chilliwack, Canada Ultimate Wings Restaurant Full time
Job Summary

We are seeking a highly organized and detail-oriented Restaurant Operations Manager to join our team at Ultimate Wings Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Manage and maintain inventory levels to minimize waste and optimize stock levels
  • Negotiate with suppliers to secure the best possible prices for food and other supplies
  • Address customer complaints and concerns in a professional and courteous manner
  • Plan, organize, direct, and control daily operations to ensure seamless service delivery
  • Supervise a team of over 20 staff members to ensure they are meeting their performance targets
  • Develop and maintain strong relationships with suppliers and vendors to ensure a consistent supply of high-quality products
  • Stay up-to-date with industry trends and best practices to continuously improve our operations and customer experience
Requirements
  • College or CEGEP diploma in a related field (e.g. hospitality, business)
  • 2-3 years of experience in a similar role, or equivalent experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make decisions under pressure
  • Strong attention to detail and organizational skills
  • Ability to work a 40-hour week, including evenings and weekends
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available on site
  • Support for newcomers and refugees, including on-the-job training and mentorship opportunities
  • Support for Indigenous people, including cultural competency training and awareness training


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