Strategic Quality and Innovation Professional

5 days ago

Toronto, Ontario, Canada University Health Network Full time

The University Health Network (UHN) is a leading healthcare organization that embodies the spirit of innovation and excellence. As a Strategic Quality and Innovation Professional, you will play a vital role in shaping the future of patient care, research, and education.

About UHN

With over 16,000 employees, more than 1,200 physicians, and 8,000+ students, UHN is a national and international resource for patient care, research, and education. Our commitment to excellence is reflected in our mission to transform lives and communities through care, discovery, and learning.

Job Summary

We are seeking an experienced professional to join our team as a Strategic Quality and Innovation Professional. In this role, you will lead quality improvement activities focused on acute oncology and patient flow, ensuring safe and high-quality care. You will work closely with the Cancer Care Quality and Innovation Manager to advance the Cancer Program strategy and implement quality improvement projects.

Responsibilities
  • Advance the Cancer Program strategy by enhancing infrastructure, data, and quality improvement projects focused on acute oncology.
  • Assist in selecting, analyzing, and reporting quality-related performance indicators to monitor program and unit-level performance.
  • Lead large- and small-scale quality improvement projects using proven methodologies such as process mapping, PDSA cycles, and control charts.
  • Manage projects focused on innovation in care and initiatives promoting quality improvement at the program-wide and local patient care unit level.
  • Lead change in models of care to support future care delivery.
  • Complete quality audits, observations, and chart reviews to identify issues and facilitate audit and feedback.
  • Provide mentorship, leadership, guidance, and planning for quality initiatives while advocating for clinical standardization.
  • Work with stakeholders to integrate clinical best practices, legislative requirements, and policies into quality priorities.
Qualifications
  • Bachelor's degree required.
  • Minimum 6-8 years of experience in healthcare, with previous experience in quality, safety, and performance improvement methods.
  • Experience leading quality improvement initiatives within healthcare is essential.
  • Project management experience required.
  • Ability to mentor and coach others on quality improvement methodologies for successful outcomes.
  • Experience working with physicians and other clinicians is necessary.
  • Project planning and implementation experience required.
  • Demonstrated experience facilitating a major change initiative in a healthcare environment.
  • Demonstrated change management skills, including consulting, negotiating, and influencing.
  • Knowledge of hospital organizational structure and processes preferred.
  • Experience working with diverse stakeholders required.
  • Demonstrated ability to handle multiple competing priorities in a deadline-driven environment.
  • Analytical ability with excellent attention to detail.
  • Excellent verbal and written communication and presentation skills.
  • Experience using Microsoft Office applications required.
  • Ability to work independently and as part of a team.
Benefits

We offer a competitive salary range of $84,068 - $105,086 per annum, commensurate with experience and consistent with UHN's compensation policy. Additionally, you will enjoy a comprehensive benefits package, including access to transit and UHN shuttle service, flexible work environment, opportunities for development and promotions, and additional perks.

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