Corporate Operations Trainer

1 month ago

Toronto, Ontario, Canada St. Louis Bar & Grill Full time
Corporate Operations Trainer

St. Louis Bar & Grill is seeking a highly skilled Corporate Operations Trainer to join our team. As a key member of our operations team, you will be responsible for training hourly staff members, managers, and franchisees on the skills needed to open and operate a successful St. Louis Bar & Grill.

Key Responsibilities:

  • Train hourly staff members, managers, and franchisees on the skills needed to open and operate a successful St. Louis Bar & Grill.
  • Work hands-on with Franchisees during the FOH and BOH portion of the training.
  • Ensure the training plan is being followed and assist with the creation of training documents for Franchisees.
  • Prepare St. Louis stores for their openings, providing onsite training and preparations for 3-4 weeks.
  • Assist Franchisees with the hiring process, including job postings, executing the job fair, and determining the opening team.
  • Schedule and oversee training of Team members hired prior to opening, ensuring all testing is completed.
  • Oversee the Team Member Orientation and soft opening.
  • Direct support team based on locations/Franchisee specific requirements for each location.
  • Provide onsite support for three weeks in duration following the Team member orientation.
  • Review with Franchisee prior to removing support to determine if additional support is required.
  • Conduct opening post-mortems to identify areas for improvement and make recommendations based on findings.

Requirements:

  • Office time is around 5%-10% of the role, with the majority spent traveling to successfully open and support new/existing locations.
  • New store openings are a major part of this role, which means a lot of travel is involved for long periods of time.
  • You must be able to travel within Canada and the United States.
  • You must be able to travel independently to restaurants, including those not accessible by public transit.

What We Offer:

  • A competitive compensation and benefits package.
  • The opportunity for extended weekends and vacation schedules.
  • Support for your professional development and career growth.

Why Join Us:

  • We are a growing, thriving organization expanding nationally.
  • We offer a dynamic, high-performance culture with exceptional team members.
  • We are proud of the company culture we have created and would love you to be a part of it.

How to Apply:

We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.

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