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Restaurant Operations Manager

2 months ago

Amherst, Canada 653349 N.B. Inc. dba Dairy Queen Amherst Full time
Restaurant Operations Assistant

We are seeking a highly motivated and organized Restaurant Operations Assistant to join our team at 653349 N.B. Inc. dba Dairy Queen Amherst. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our dining room and kitchen.

Key Responsibilities:
  • Budgeting and Cost Control: Develop and manage budgets to determine the cost of food, ingredients, and supplies, ensuring we maintain profitability.
  • Revenue Monitoring: Continuously monitor revenues to determine labor costs and make data-driven decisions to optimize our operations.
  • Staff Performance: Monitor and evaluate staff performance, providing constructive feedback and coaching to improve overall team efficiency.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer satisfaction.
  • Inventory Management: Order supplies and maintain accurate inventory levels, minimizing waste and optimizing our purchasing process.
  • Staff Management: Hire, train, and supervise staff, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring seamless execution of our restaurant's vision.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills

Working Conditions:

  • Permanent position
  • 30 to 40 hours per week
  • English language required