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Service Advisor

2 months ago

Whitehorse, Yukon, Canada Fraserway RV LP Full time
About the Role

We are seeking a skilled Service Advisor to join our team at Fraserway RV LP. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their RV needs.

Key Responsibilities
  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Service Coordination: Coordinate with technicians to ensure efficient and effective service delivery, ensuring that all necessary repairs and maintenance are completed in a timely manner.
  • Communication: Communicate effectively with customers, technicians, and other stakeholders to ensure seamless service delivery and customer satisfaction.
  • Administrative Tasks: Perform administrative tasks, such as updating customer records, processing payments, and maintaining accurate records of service work.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a service-related role
  • Language: Fluency in English
  • Availability: Availability to work 40 hours per week
Benefits
  • Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits
  • Financial Benefits: Group insurance benefits, life insurance, registered retirement savings plan (RRSP)
  • Long-term Benefits: Long-term care insurance
  • Other Benefits: Free parking available, on-site amenities, travel insurance, wellness program