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Technical Support Agent for Samsung Appliances
1 month ago
Job Title: Samsung Appliance Repair Technical Support Agent
Job Summary: beBee Professionals is seeking a skilled Technical Support Agent to join our team. The successful candidate will be responsible for providing technical support to customers with Samsung appliances, including troubleshooting, diagnosing, and resolving customer inquiries and issues.
Key Responsibilities:
- Provide technical support to customers with Samsung appliances
- Troubleshoot and diagnose customer inquiries and issues
- Resolve customer complaints and concerns in a timely and professional manner
Requirements:
- Minimum of 2 years of experience in a customer service role, preferably in the appliance repair industry
- Strong knowledge of Samsung appliances and their components
- Excellent communication and problem-solving skills
Benefits:
- Competitive salary and benefits package
- Health and dental insurance
- Vacation time
- 401(k) plan