Front Desk Associate
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Night Clerk to join our team at Rest Inn Terrace. As a Night Clerk, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service.
Key Responsibilities
- Register arriving guests and assign rooms in a timely and efficient manner.
- Process guests' departures, calculate charges, and receive payments.
- Maintain an inventory of vacancies, reservations, and room assignments.
- Provide information on hotel facilities and services to guests.
- Perform clerical duties, including faxing, filing, and photocopying.
- Answer telephone calls and relay messages to guests and staff.
- Provide exceptional customer service to ensure guest satisfaction.
Requirements
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a similar role.
- Ability to work a 30-hour week, including nights and weekends.
- Fluency in English.
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