Front Desk Associate

4 weeks ago


Terrace, Canada Rest Inn Terrace Full time

Job Summary

We are seeking a highly organized and detail-oriented Night Clerk to join our team at Rest Inn Terrace. As a Night Clerk, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service.

Key Responsibilities

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Provide information on hotel facilities and services to guests.
  • Perform clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Provide exceptional customer service to ensure guest satisfaction.

Requirements

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Ability to work a 30-hour week, including nights and weekends.
  • Fluency in English.


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