Front Desk Associate

4 weeks ago


Terrace, Canada Rest Inn Terrace Full time

Job Summary

We are seeking a skilled Night Clerk to join our team at Rest Inn Terrace. As a Night Clerk, you will be responsible for ensuring the smooth operation of our front desk during evening hours.

Key Responsibilities

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process room reservations, cancellations, and changes with accuracy and attention to detail.
  • Provide exceptional customer service by offering information on hotel facilities and services.
  • Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless guest experiences.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Provide assistance with guest departures, calculate charges, and receive payments.

Requirements

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel management systems.

Working Conditions

  • Permanent position.
  • 30 hours per week.
  • English language required.

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