Front Desk Associate
4 weeks ago
Job Summary
We are seeking a skilled Night Clerk to join our team at Rest Inn Terrace. As a Night Clerk, you will be responsible for ensuring the smooth operation of our front desk during evening hours.
Key Responsibilities
- Register arriving guests and assign rooms in a timely and efficient manner.
- Process room reservations, cancellations, and changes with accuracy and attention to detail.
- Provide exceptional customer service by offering information on hotel facilities and services.
- Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless guest experiences.
- Perform various clerical duties, including faxing, filing, and photocopying.
- Answer telephone calls and relay messages to guests and staff.
- Provide assistance with guest departures, calculate charges, and receive payments.
Requirements
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills and knowledge of hotel management systems.
Working Conditions
- Permanent position.
- 30 hours per week.
- English language required.
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