Retail Store Supervisor

2 weeks ago

Stettler, Canada GASBAR MOBIL Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at GASBAR MOBIL. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operations of our retail store.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of sales associates to ensure excellent customer service and sales performance.
    • Provide guidance, training, and coaching to sales associates to enhance their skills and knowledge.
  • Merchandise and Inventory Management
    • Organize and maintain inventory levels to ensure optimal stock levels and minimize waste.
    • Work with the buying team to select and purchase merchandise that meets the needs of our customers.
  • Customer Service and Sales
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Meet or exceed sales targets by identifying and responding to customer needs and preferences.
  • Reporting and Analysis
    • Prepare and submit regular sales reports to management to track performance and identify areas for improvement.
    • Analyze sales data to inform purchasing decisions and optimize inventory levels.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a retail sales or management role
  • Personal Qualities
    • Reliability
    • Team player
Working Conditions
  • Work Setting
    • Urban area
    • Retail business
  • Work Schedule
    • 35 to 40 hours per week
Language and Culture
  • Language
    • English
  • Cultural Competence
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
    • Provides awareness training to employees to create a welcoming work environment for youth
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

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