Director, NA SMB Omnichannel Strategy and Analytics Leader

2 weeks ago

Newfoundland and Labrador, Canada Lenovo Full time $178,600 - $226,000
Job Title: Director, NA SMB Omnichannel Strategy and Analytics

Lenovo is seeking a highly skilled and experienced Director to lead our North America Small and Medium Business (SMB) Omnichannel Strategy and Analytics team. As a key member of our leadership team, you will be responsible for driving the integration of our North America long-term strategy with the activation of SMB plans.

Key Responsibilities:
  • Develop and execute the NA SMB omnichannel strategy, aligning it with the broader NA 5-year strategic plan to drive growth and customer satisfaction.
  • Lead a high-performing team focused on program delivery, business analysis, and operations, fostering an environment of innovation and continuous improvement.
  • Implement innovative program management techniques to enhance project delivery efficiency, ensuring deliverables are on time, within budget, and meet or exceed quality expectations.
  • Leverage research, advanced analytics, and AI-driven insights to enhance decision-making, optimize operational processes, and drive business results.
  • Cross-functional collaboration with the NA Strategy Office, NA business management, product management, NA sales operations, SMB sales leaders, and other key stakeholders to ensure alignment and consistent engagement across all initiatives.
  • Senior executive interaction, providing clear and actionable insights that drive decision-making at the highest levels.
Requirements:
  • Bachelor's degree in business, technology, or a related field; MBA preferred.
  • 10+ years of experience in strategy, analytics, or program management within the SMB segment at a large hardware technology company.

Lenovo offers a competitive salary range of $178,600.00 - $226,000.00, plus bonus and/or commission opportunities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, or basis of disability or any federal, state, or local protected class.

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