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Keyholder

1 month ago

Oakville, Ontario, Canada Torrid Full time
About the Role

We're seeking a highly motivated and experienced Keyholder to join our team at Torrid. As a Keyholder, you will play a critical role in supporting the store management team in achieving company objectives and KPI goals.

Key Responsibilities
  • Partner with the management team to ensure the store is achieving company objectives and KPI goals
  • Set the example for exceptional customer service and sales skills, ensuring the team provides a positive shopping experience
  • Support the management team in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
  • Perform register functions and utilize sales, promotion, and product knowledge to drive add-on sales
  • Assume responsibility of all store operations when the Store Manager is out of the store, acting as Manager on Duty
  • Ability to work a flexible schedule, including holidays, nights, and weekends
Requirements
  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience
  • Flexibility and ability to adapt to changing situations, environments, challenges, job duties, and work schedules
  • Be fashion-focused and stay on top of current trends
Physical Requirements
  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
What We Offer
  • Flexible schedules, associate discount, monthly bonus potential, mental health resources, and employee stock purchase program (ESPP)

We are a proud Equal Opportunity Employer and are committed to creating a welcoming and inclusive culture. If you are unable or limited in your ability to use or access our website due to a disability, please contact us at accommodations@torrid.com to request reasonable accommodations.