Keyholder Assistant

4 weeks ago


Oakville, Ontario, Canada Torrid Full time
About the Role

We are seeking a highly motivated and experienced Keyholder to join our team at Torrid. As a Keyholder, you will be responsible for providing exceptional customer service, driving sales, and supporting the store management team in achieving company objectives.

Key Responsibilities
  • Provide an amazing shopping experience for our customers by offering personalized service, product knowledge, and sales support.
  • Support the store management team in implementing merchandise strategies, maintaining a clean and inviting store environment, and driving sales.
  • Assume responsibility of all store operations when the Store Manager is out of the store, including acting as Manager on Duty.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.
Requirements
  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance.
  • Ability to multitask in a fast-paced environment, while also being committed to creating an amazing customer experience.
  • Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
What We Offer
  • Flexible schedules, associate discount, monthly bonus potential, mental health resources, and employee stock purchase program (ESPP).

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