Store Systems and Administration Specialist
2 days ago
## Job Summary
We are seeking an experienced Store Systems and Administration Specialist to join our team at London Drugs Limited. The ideal candidate will have a strong background in store operations, technology, and customer service.
## Key Responsibilities
- Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
- Perform regular cleaning and maintenance of equipment, such as cleaning MSR hardware.
- Perform regular system backups as per established procedures and schedules.
- Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
- Maintain Problem Incident Report logs.
- Responsible for printing in-store signage and placing it in-store.
- Responsible for pricing maintenance throughout the entire store.
## Store Operations
- Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets.
- Count store funds and prepare bank deposits.
- Administer all point-of-sale charity fundraising programs, such as hospital lotteries.
- Be responsible for the administrative functions of the point-of-sale system, including manager override numbers.
- Administer Transit Passes and Lottery Tickets programs, where applicable.
- Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, etc.
## Customer Service
- Support the company mission statement, "To Provide a Superior Shopping Experience Everyday".
- Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.
## Requirements
- Strong administrative skills, technical, and mathematical aptitude.
- Professionalism and ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information.
- Effective communication, training, and coordination of efforts within the Store Systems and Administration team.
- Ability to work quickly and accurately under pressure and with little supervision.
- Strong communication skills, both verbal and written.
- Ability to relate to all levels of personnel within the company.
## Benefits
- Comprehensive, optional medical, dental, prescription drug, and vision coverage for you and your family.
- Company-matched RRSPs.
- Employee Discount Program.
- Ongoing In-House Training & Education Courses.
- Employee Family Assistance Program.
- Employee Recognition Program.
- Community Involvement.
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