Professional Retail Manager

3 weeks ago


Caledon, Ontario, Canada Clicks Group Limited Full time

Are you a highly motivated individual looking for a challenging role in retail management? We are seeking an experienced and skilled Professional Retail Manager to join our team at Clicks Group Limited. As a Professional Retail Manager, you will be responsible for training and developing the skills of store staff, as well as managing all aspects of the store's operations.

About the Role

This is a fixed-term contract position with a market-related salary. If you have a relevant 3-year tertiary qualification and possess strong interpersonal and communications skills, we encourage you to apply.

You will work closely with the Store Manager to ensure that the store runs smoothly and efficiently, providing excellent customer service and driving sales growth.

Key Responsibilities
  • To train and develop the skills of store staff, ensuring they have the necessary knowledge and expertise to provide exceptional customer service.
  • To manage all aspects of the store's operations, including inventory management, visual merchandising, and staff scheduling.
  • To work closely with the Store Manager to set and achieve sales targets, identifying opportunities for growth and implementing strategies to drive sales.
  • To maintain a high level of customer satisfaction, responding promptly to customer complaints and feedback.
Requirements
  • A relevant 3-year tertiary qualification (B.com, Bus Management, Retail Management, B. Bus Science).
  • Strong interpersonal and communications skills, with the ability to build effective relationships with colleagues and customers.
  • Computer literacy and analysing skills, with experience in using retail management software.
  • Retail and/or management experience, with a proven track record of achieving sales targets and improving customer satisfaction.

We are committed to equal opportunities and welcome applications from diverse candidates. A competitive salary and benefits package will be offered to the successful candidate.



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