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Retail Store Operations Manager

1 month ago

Caledon East, Ontario, Canada PICTON ESSO Full time

The PICTON ESSO is seeking an experienced Retail Store Supervisor to oversee the day-to-day operations of its retail store. As a key member of our team, you will be responsible for supervising staff, managing inventory, and ensuring excellent customer service.

Job Summary

We are offering a competitive salary of $65,000 - $70,000 per year, depending on experience, plus benefits and opportunities for professional growth.

Key Responsibilities
  • Supervise Staff: Lead and motivate a team of employees, including apprentices, sales associates, and design team members.
  • Hire and Train: Recruit, train, and develop the skills of new employees to ensure they meet the company's high standards.
  • Authorize Payments and Returns: Manage financial transactions, including payments by cheque and returns of merchandise.
  • Sell Merchandise: Meet or exceed sales targets by providing exceptional customer service and promoting products effectively.
  • Prepare Reports: Analyze sales data, merchandising trends, and personnel matters to inform business decisions.
  • Resolve Issues: Address customer complaints, supply shortages, and other operational challenges in a timely and professional manner.
  • Organize Inventory: Maintain accurate stock levels, manage inventory turnover, and prevent stockouts.
Requirements
  • Secondary Education: A secondary school graduation certificate is required.
  • Work Experience: At least 1 year of retail management experience is necessary.
  • On-Site Work: This position requires working on-site at the retail store location.
  • Personal Suitability: We value individuals with strong communication skills, a client-focused attitude, and the ability to work accurately and efficiently as part of a team.
About Us

The PICTON ESSO is a leading retail company dedicated to providing exceptional customer service and creating a positive shopping experience. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.