Investor Relations Liaison

1 week ago


Greater Toronto Area, Canada New Haven Mortgage Corporation Full time

We are seeking an experienced Compliance and Investor Services Specialist to join our team at New Haven Mortgage Corporation. As a key member of our organization, you will play a critical role in ensuring the smooth onboarding of new investors, maintaining accurate investor files, and adhering to regulatory compliance requirements.

**Company Overview**

New Haven Mortgage Corporation is a licensed, privately owned alternative mortgage lender in Ontario, established in 1994. We specialize in 'true equity lending,' approving loans based on the integrity and marketability of the real estate asset rather than traditional income or credit analysis.

Our team is built on enthusiasm, knowledge, friendliness, and a genuine desire to help people. We foster a remote-first company culture that values health and dental benefits, yearly wellness/work-from-home allowances, continuous improvement opportunities, social committee activities, and a small, collaborative environment.

**Responsibilities**

- Handle the onboarding of new investors efficiently, including preparation of necessary paperwork, following up on missing documentation, sending subscription documents, and sharing certificates

- Ensure prompt and accurate handling of client and investor-related queries

- Maintain up-to-date electronic investor files in shared drives

- Coordinate with the Trustee to process registered account transactions (purchases, transfers, withdrawals) effectively

- Send DRIP information to trustees and coordinate with them bi-monthly to ensure system accuracy

- Distribute trade confirmations and partner statements via email and/or mail monthly and quarterly, respectively

**Compliance Responsibilities**

- Track marketing and advertising approvals and update the log accordingly

- Support the Manager in coordinating with issuers on dealer agreements, trades, invoices, and payments

- Coordinate and follow up with dealing representatives on missing documentation

- Calculate and process commission payments monthly

- Oversee the implementation and functioning of the investor portal, ensuring it remains up-to-date

**Requirements and Qualifications**

- Minimum 2 years' experience in Investor/Client Services or Financial Services

- Post-secondary education preferred

**Skills and Competencies**

- Proficiency in MS Word, MS Outlook, MS Excel, DocuSign, and internal software systems

- Strong attention to detail and accuracy

- Ability to adapt quickly to regulatory changes

- Excellent verbal and written communication skills, interpersonal skills, and time management skills

**Work Arrangements**

- Full-time position filling a vacancy

- Remote work arrangement (monthly mailing required)

- Monday to Friday, 9:00 AM to 5:00 PM, with potential for overtime

- Salary range: $55,000-$60,000 per year, depending on experience and qualifications



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