Customer Service Representative
4 days ago
**Job Summary**
Daiso USA is seeking a highly motivated Sales and Service Expert to join our team. As a key member of our retail staff, you will be responsible for delivering exceptional customer service and sales support.
**Key Responsibilities:**
- Customer Engagement: Greet customers professionally, create a welcoming atmosphere, and engage with customers to understand their needs.
- Product Knowledge: Provide accurate information about products, answer customer queries, and recommend solutions.
- Sales Promotions: Inform customers about discounts, offers, and promotions to enhance their shopping experience.
- Product Familiarity: Maintain knowledge of new products, trends, and ongoing promotions to provide effective customer guidance and upselling.
- Merchandising: Organize and restock merchandise efficiently, ensuring optimal product presentation and availability.
- Transaction Handling: Operate the cash register accurately, process transactions, and handle cash and credit card payments.
**Requirements:**
- Relevant Experience: Prior experience in a Retail Sales Associate role or similar position, demonstrating effective engagement in a retail environment.
- Inventory Management Knowledge: Familiarity with inventory stocking procedures to ensure efficient store operations.
- Numerical Aptitude: Basic mathematical skills for handling transactions, pricing, and inventory management.
- Sales Proficiency: A proven track record of meeting or exceeding sales quotas, indicating ability to drive sales successfully.
- Communication Skills: Exceptional communication abilities for building trust and rapport with customers and team members.
- Adaptability in Fast-Paced Environments: Comfortable and efficient in dynamic, high-energy settings.
- Team Collaboration: Preference for and experience in working collaboratively within a team environment.
- Professional Attributes: Positive attitude, dependable nature, and punctuality are critical for this role.
- Schedule Flexibility: Availability to work various shifts, including mornings, evenings, weekends, and holidays.
**Benefits and Compensation:**
We offer a competitive salary range of $25,000 - $35,000 per year, based on location and experience.
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