Customer Service Representative

4 days ago


Burnaby, British Columbia, Canada Daiso USA Full time

**Job Summary**

Daiso USA is seeking a highly motivated Sales and Service Expert to join our team. As a key member of our retail staff, you will be responsible for delivering exceptional customer service and sales support.

**Key Responsibilities:**

  • Customer Engagement: Greet customers professionally, create a welcoming atmosphere, and engage with customers to understand their needs.
  • Product Knowledge: Provide accurate information about products, answer customer queries, and recommend solutions.
  • Sales Promotions: Inform customers about discounts, offers, and promotions to enhance their shopping experience.
  • Product Familiarity: Maintain knowledge of new products, trends, and ongoing promotions to provide effective customer guidance and upselling.
  • Merchandising: Organize and restock merchandise efficiently, ensuring optimal product presentation and availability.
  • Transaction Handling: Operate the cash register accurately, process transactions, and handle cash and credit card payments.

**Requirements:**

  • Relevant Experience: Prior experience in a Retail Sales Associate role or similar position, demonstrating effective engagement in a retail environment.
  • Inventory Management Knowledge: Familiarity with inventory stocking procedures to ensure efficient store operations.
  • Numerical Aptitude: Basic mathematical skills for handling transactions, pricing, and inventory management.
  • Sales Proficiency: A proven track record of meeting or exceeding sales quotas, indicating ability to drive sales successfully.
  • Communication Skills: Exceptional communication abilities for building trust and rapport with customers and team members.
  • Adaptability in Fast-Paced Environments: Comfortable and efficient in dynamic, high-energy settings.
  • Team Collaboration: Preference for and experience in working collaboratively within a team environment.
  • Professional Attributes: Positive attitude, dependable nature, and punctuality are critical for this role.
  • Schedule Flexibility: Availability to work various shifts, including mornings, evenings, weekends, and holidays.

**Benefits and Compensation:**

We offer a competitive salary range of $25,000 - $35,000 per year, based on location and experience.



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