Quality Assurance Manager

4 weeks ago

Halifax, Nova Scotia, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled Quality Engineer Lead to join our Risk IT Team at the Royal Bank of Canada. As a Quality Engineer Lead, you will play a critical role in ensuring the quality of our complex applications and systems.

Key Responsibilities
  • Lead the delivery of releases and quality improvement initiatives
  • Create test plans, test cases, and test scripts based on complex requirement documents and business user stories
  • Develop and maintain automated test suites using test automation tools and execute test cases, document test results, and raise defects as necessary
  • Be responsible for component or end-to-end tracking of issues, working with JIRA, Confluence, and qTest for test case management, defect management, and test reporting
  • Participate in defect triage and Scrum meetings, test new technologies and system functionality to ensure business acceptance, user acceptance, and system integration
  • Effectively collaborate with team members, stakeholders, and business partners from initiation to close using strong communication, rapport building, and stakeholder management techniques
  • Continually enhance your own skills and build knowledge in all aspects of the organization, the business, and information systems
  • Manage and collaborate with team members in remote settings, monitor and maintain adherence and compliance to quality standards on an ongoing basis
Requirements
  • 7+ years of total experience in a QE or equivalent technical role, with 2+ years of QE Lead experience
  • Good knowledge of QE processes, testing life cycle, SDLC, and defect management processes for application testing, development, and support
  • Strong SQL knowledge, ETL application testing experience, knowledge of testing methodologies and design techniques with hands-on experience on qTest, JIRA, and Confluence
  • Strong problem-solving, design, and analytical skills, and out-of-the-box thinking coming up with creative solutions on testing approach in critical timelines
  • Experience with Unix/Linux environments, knowledge of CI/CD and DevOps tools such as Jenkins, GIT, Docker, UCD, Helios, etc.
  • Experience in a variety of test automation frameworks/tools, e.g., Robot Framework and others, and script development using scripting languages, e.g., Python, Perl, Bash, shell scripting, etc.
  • Experience working with various databases, such as SQL Server, Oracle, etc., using SQL involving joins, conditions, aggregate clauses, knowledge of industry practices with focus on Agile, DevOps, environments, and test integration
  • Hands-on experience in developing testing strategies, executing manual/automated test cases, and reporting to senior management for complex multi-application system integrations
  • 5+ years of experience working in a variety of environments, cloud, distributed, and mainframe, business workflows and services/APIs, databases, and supporting business
Preferred Qualifications
  • QA-related certification, e.g., ISTQB, Agile testing, etc.
  • Excellent communication skills and effective negotiation skills
  • Computer Engineering, Computer Science, degree/diploma, Finance & Technology background or equivalent experience
  • Experience with Iterative Waterfall and Agile Project Methodologies
  • Financial product knowledge
  • PySpark and Spark SQL
What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will have the ability to make a difference and lasting impact, work in a dynamic, collaborative, progressive, and high-performing team, and enjoy a world-class training program in financial services. We also offer flexible work/life balance options.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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