Product Support Specialist

4 weeks ago


Richmond Hill, Ontario, Canada Trimble Full time

**Job Summary**

As a Product Support Specialist at Trimble, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.

**Key Responsibilities**

  • Provide technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.
  • Respond to customer inquiries and assist in resolving complex problems during installation phases of projects.
  • Participate in the technical training of staff and clients in the use of company products.
  • Provide field product support, operations support, installation of new systems, customer hardware/software training, problem solving, product trial/development support, sales demonstrations, and undertake business trips.
  • Participate occasionally in product technical reviews, impact assessments of new releases and reviews of competitive activity and recommend product enhancements to engineering and sales staff.
  • Prepare documentation with regards to modifications, troubleshooting procedures, and problem resolutions.
  • Responsible for maintaining a quality customer database.

**About Trimble**

Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life.

**About the Role**

This is a hybrid role, where you will work with your manager to establish a mutually agreeable schedule for your time working in the office based on the position and the business need.



  • Richmond Hill, Ontario, Canada Trimble Full time

    About the RoleWe are seeking a skilled Product Support Specialist to join our team at Trimble. In this role, you will be responsible for providing exceptional technical support and guidance to customers, sales representatives, and product managers.


  • Richmond Hill, Ontario, Canada Trimble Full time

    About the RoleThis position is responsible for providing advanced technical support to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics related to mobile mapping, photogrammetry, and remote sensing.Key ResponsibilitiesProvide technical support and advice to customers, sales...


  • Richmond Hill, Ontario, Canada GMD Specialist Medical Clinic Full time

    About the Opportunity: We are seeking a specialist physician to join our dynamic multidisciplinary clinic in Richmond Hill and North York. Our team is dedicated to delivering high-quality patient care, and we are looking for a provider who shares our commitment to excellence. Key Responsibilities: Familiarity with and ability to provide specialist medical...


  • Richmond Hill, Ontario, Canada Trimble Full time

    **Job Summary:**We are seeking a highly skilled Product Support Analyst to join our team at Trimble. As a Product Support Analyst, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key Responsibilities:Provide...


  • Richmond Hill, Ontario, Canada Trimble Full time

    Job SummaryWe are seeking a highly skilled Product Support Analyst to join our team at Trimble. As a Product Support Analyst, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key ResponsibilitiesProvide technical...


  • Richmond Hill, Ontario, Canada Trimble Full time

    Job SummaryWe are seeking a highly skilled Product Support Analyst to join our team at Trimble. As a Product Support Analyst, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key ResponsibilitiesProvide technical...


  • Richmond Hill, Ontario, Canada Epicor Software Corp Full time

    Technical Application Specialist | LumberTrackAt Epicor, Collaboration Drives SuccessTechnical Application Specialist | LumberTrackAs a Technical Application Specialist, you will diagnose and troubleshoot technical and application-related software issues for our LumberTrack ERP software, Android mobile apps, and Data Cubes. With prior business application...


  • Richmond Hill, Ontario, Canada Savers Value Village Full time

    About the RoleAs a Store Production Team Member at Savers / Value Village, you will play a crucial role in creating an exceptional experience for our customers, donors, and team members. We are seeking a highly motivated individual to join our team and contribute to our mission of championing reuse and inspiring a future where second-hand is second...


  • Richmond Hill, Ontario, Canada Gregory Signs Full time

    Are you looking for a stable and rewarding career in the sign industry? Look no further! As a Sign Production Specialist at Gregory Signs, you will play a vital role in bringing our clients' visions to life. Our team is dedicated to delivering high-quality signs that exceed our customers' expectations.About UsGregory Signs is a leading provider of...


  • Richmond Hill, Ontario, Canada Canada Computers & Electronics Full time

    **Product Sourcing Specialist Role**We are seeking a highly skilled Product Sourcing Specialist to join our team at Canada Computers & Electronics. As a key member of our sourcing department, you will be responsible for identifying new product opportunities, establishing brand positioning, and analyzing market trends.**Key Responsibilities:**Work closely...


  • Richmond Hill, Ontario, Canada Bene Renos Inc] Full time

    Bene Renos Inc is seeking an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including tasks such as data entry, filing, and record-keeping. You will also be responsible for maintaining the organization and tidiness of our office, ensuring...


  • Richmond Hill, Ontario, Canada Korea Goods Trading ( KGT ) Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking an experienced Administrative Support Specialist to join our team at Korea Goods Trading (KGT). The successful candidate will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.Key...


  • Richmond Hill, Ontario, Canada aman saharan] Full time

    Job Title: Extrusion Machine Production SpecialistJob Summary: We are seeking an experienced Extrusion Machine Production Specialist to join our team at Aman Saharan.Responsibilities:* Operate extrusion machines to produce high-quality plastic bags* Maintain equipment and perform routine maintenance tasks* Work collaboratively with the production team to...


  • Richmond Hill, Ontario, Canada Korea Goods Trading ( KGT ) Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking an experienced Administrative Support Specialist to join our team at Korea Goods Trading (KGT). The successful candidate will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.Key...


  • Richmond Hill, Ontario, Canada Why C Media Ltd Full time

    We are seeking a skilled Digital Product Specialist to join our team at Why C Media Ltd. This role is perfect for an individual with experience in designing and implementing information systems business solutions.About the RoleThe successful candidate will be responsible for consulting with clients to develop and document Website requirements, as well as...


  • Richmond Hill, Ontario, Canada Steel Art Signs Full time

    Job DescriptionWe are seeking a highly skilled Product Design and Drafting Specialist to join our team at Steel Art Signs. As a key member of our production team, you will be responsible for creating detailed engineering designs and drawings using AutoCAD and Autodesk REVIT software.Key ResponsibilitiesDevelop accurate and detailed 2D and 3D designs for...


  • Richmond Hill, Ontario, Canada Envirogard Products Ltd. Full time

    {"h2": "Job Description", "ul": [{"h3": "About Us", "li": "Envirogard Products Ltd. is a leading company in the water treatment industry."}, {"h3": "Job Summary", "li": "We are seeking a Technical Sales and Service Specialist to join our team. In this role, you will be responsible for estimating costs of installing equipment, preparing sales and orders, and...


  • Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time

    About Tidal Commerce Inc.Tidal Commerce Inc. is a specialized eCommerce consulting and engineering boutique that offers comprehensive solutions from ideation to implementation and management. Our team is recognized as a Shopify Plus partner and has expertise in headless and composable technologies.Job Title: PIM SpecialistWe are seeking a talented and...


  • Richmond Hill, Ontario, Canada Connex Telecommunications Inc. Full time

    Job SummaryWe are seeking a skilled Sales and Technical Support Specialist to join our team at Connex Telecommunications Inc. The ideal candidate will have a strong background in sales and technical support, with the ability to promote sales to existing clients and assess their needs to recommend the appropriate goods or services.Key ResponsibilitiesPromote...


  • Richmond Hill, Ontario, Canada Global Industrial Full time

    About the RoleThis Industrial Technical Support Specialist position is an exciting opportunity to work with a leading industrial equipment and supplies provider.Job SummaryWe are seeking a highly skilled and motivated technical support specialist to join our team. The ideal candidate will have strong analytical background, excellent written communication...