Senior Residential Underwriter Team Lead

7 days ago

Montreal, Quebec, Canada First National Full time
Job Description

We are seeking a Senior Residential Underwriter Team Lead to join our team at First National.

About the Role

The Senior Residential Underwriter Team Lead will lead a team of Quality Assurance Specialists responsible for post-funding and post-funding review of underwriting quality. The successful candidate will guide and motivate the team to meet targets and schedules while maintaining quality results.

Key Responsibilities:
  • Ensure Quality Assurance reviews are conducted in a timely, efficient, and objective manner.
  • Schedule reviews and allocate appropriate resources to meet targets.
  • Perform QA of QA reviews and provide prompt feedback to team members.
  • Review findings identified by the team to ensure accuracy and keep Sr. Management informed of any trends identified.
  • Completes management reporting as required.
  • Assists with reviewing and responding to external audits.
  • Stays up to date with policy, product, investor, and insurer requirements.
  • Manages the capacity of the team through efficient delegation of work and monitoring of productivity reports.
  • Motivates team members to meet performance targets through ongoing feedback and coaching.
  • Establishes performance and work standards.
  • Recruits, interviews, hires, and onboards new employees as required.
  • Provides coaching, training, support, and development to team members.
  • Leads team meetings.
  • Conducts annual performance reviews.
Requirements

To be successful in this role, you will require:

  • People management skills—coaching, feedback, development of individuals and teams.
  • Ability to build and maintain positive relationships.
  • Ability to manage and resolve conflict.
  • Strong communication skills—both written and verbal.
  • Strong analytical skills.
  • Organizational and time management skills.
  • Positive team player with desire and ability to mentor others.
  • Effective problem-solving and decision-making skills.
  • Must have experience/knowledge of residential underwriting practices.
  • Fully competent in working with basic PC software and working knowledge of the suite of Microsoft Office products.
  • Ability to manage pressure in an environment of high volume processing with tight turnaround times.
  • Bilingualism (French, English) required—interactions with English-speaking customers or partners.
What We Offer

We offer a highly competitive compensation package which includes:

  • Base salary: $80,000 - $110,000 per year.
  • Bonus and benefits.
  • Career advancement opportunities.
About Us

Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.

At First National, It's in our Nature is our rallying cry. It underlies our values, beliefs, and how we show up for each other, our clients, our partners, and the community. Our nature defines who we are and guides every decision we make.

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