Restaurant Operations Manager

4 weeks ago


Toronto, Ontario, Canada Tim Hortons Full time
About Osmows Lakeshore

We are a fast-paced restaurant looking for an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Salary

The salary for this position is estimated to be around $60,000 per year, depending on experience. This salary is competitive with industry standards and reflects the importance of this role in our organization.

Job Description

The successful candidate will have at least 1-2 years of experience in a supervisory or management role in the food service industry. They will be responsible for managing staff, including recruiting, training, and performance management. The ideal candidate will also have strong communication and interpersonal skills, as well as the ability to work effectively under pressure.

Key Responsibilities:
  • Staff Management: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and manage staff schedules.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensure that food and service meet quality control standards, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and provide excellent customer service.
Work Environment:

The successful candidate will be working in a fast-paced restaurant environment, with a focus on providing excellent customer service and ensuring that all aspects of the business run smoothly and efficiently.

Requirements:
  • Certifications: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: At least 1-2 years of experience in a supervisory or management role in the food service industry.
Security and Safety:

The successful candidate will be required to undergo a criminal record check prior to commencing employment.

Transportation/Travel Information:

Public transportation is available nearby the restaurant.



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