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Business Operations Specialist

1 week ago

Guelph, Ontario, Canada Sephora USA, Inc Part time

Job Overview

The Retail Stockroom Coordinator plays a pivotal role in maintaining stockroom organization and ensuring merchandise updates are executed efficiently. Working in partnership with the Operations Supervisor, this position is responsible for maintaining high standards of stockroom organization and collaborating on inventory management.

Key Responsibilities

  • Provide exceptional client service during store business hours, consistently delivering a friendly, professional, and knowledgeable experience.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems to ensure seamless operational processes.
  • Maintain standards of cleanliness and organization within the cashier zone, adhering to SEPHORA's merchandising concepts.
  • Participate in programs aimed at reducing shortage/loss, contributing to the company's overall success.

Merchandising and Operations

  • Process shipments in a timely manner, ensuring accurate receipt and processing of merchandise.
  • Organize and maintain stockroom per company standards, guaranteeing efficient storage and retrieval of products.
  • Process transfers, damages, and testers according to company protocols.
  • Communicate missing or damaged visual elements to the Operations Supervisor.
  • Evaluate and address safety and tidiness standards throughout the store, ensuring a compliant environment.

Required Skills and Qualifications

  • A minimum of 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Excellent computer, arithmetic, and organizational skills to effectively manage tasks and maintain records.
  • Ability to multitask, while remaining attentive to client needs and store operations.
  • Effective time management, problem-solving, and communication skills to collaborate with colleagues and supervisors.
  • A High School graduate or equivalent, with flexibility to work varied shifts, including evenings, weekends, and holidays.