First Line Manager

1 month ago


Toronto, Ontario, Canada Wipro Full time
Job Summary

We are seeking a highly skilled and experienced First Line Manager to join our team at Wipro. As a First Line Manager, you will be responsible for executing processes and driving team performance on key metrics. You will work closely with the client to ensure delivery of high-quality services and drive process improvements.

Key Responsibilities
  • Execute processes and drive team performance on key metrics
  • Work closely with the client to ensure delivery of high-quality services
  • Drive process improvements and implement changes
  • Manage and develop a team of process experts
  • Collaborate with internal stakeholders to ensure compliance and quality
  • Provide timely assistance in case of escalations and support resolution of issues
Requirements
  • Minimum 5 years of experience in ITES/BPO operations
  • Proven track record of driving process improvements and team performance
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of ITES/BPO operations and processes
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Director, GBM First Line Supervision, Internal ControlsScotiabank is seeking a highly skilled and experienced professional to join our team as a Director, GBM First Line Supervision, Internal Controls. This role is responsible for designing and implementing control processes with input from the GBM business lines and the second lines of defense,...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Director, GBM First Line Supervision, Internal ControlsScotiabank is seeking a highly skilled and experienced professional to join our team as a Director, GBM First Line Supervision, Internal Controls. This role is responsible for designing and implementing control processes with input from the GBM business lines and the second lines of defense,...

  • First Line Manager

    4 weeks ago


    Toronto, Ontario, Canada Wipro Full time

    Job Title: First Line ManagerJob Summary:The First Line Manager is responsible for executing the process and driving the performance of the team on key metrics. This role requires strong leadership skills, excellent communication, and the ability to drive results.Key Responsibilities:Execute the process and drive team performance on key metricsConduct...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Director, GBM First Line SupervisionScotiabank is seeking a highly skilled and experienced Director to lead our GBM First Line Supervision team. As a key member of our Global Banking and Markets organization, you will be responsible for designing and implementing control processes to manage operational risks inherent in our businesses.Key...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Director, GBM First Line Supervision, Risk ManagementScotiabank is seeking a highly skilled and experienced Director to lead our GBM First Line Supervision team. As a key member of our Global Banking and Markets organization, you will be responsible for designing and implementing control processes to manage operational risks inherent in our...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Director, GBM First Line Supervision, Risk ManagementScotiabank is seeking a highly skilled and experienced Director to lead our GBM First Line Supervision team. As a key member of our Global Banking and Markets organization, you will be responsible for designing and implementing control processes to manage operational risks inherent in our...

  • Chef, First Line

    3 weeks ago


    Toronto, Ontario, Canada Pomarosa Full time

    Pomarosa is seeking a skilled Cook, First Line to join our team. As a key member of our kitchen staff, you will be responsible for preparing and cooking complete meals or individual dishes and foods. You will also be responsible for determining the size of food portions and costs, as well as maintaining inventory and records of food, supplies and...


  • Toronto, Ontario, Canada First National Full time

    Compliance Risk Management SpecialistThis role plays a critical part in assisting with the planning and completion of regulatory compliance reviews and the delivery of high-quality, professional, and independent compliance testing. The incumbent will contribute to a strong compliance and risk management culture through collaboration with other first, second,...


  • Toronto, Ontario, Canada First National Full time

    Compliance Risk Management SpecialistThe Compliance Risk Management Specialist will play a key role in assisting with the planning and completion of regulatory compliance reviews and the delivery of high-quality, professional, and independent compliance testing. The incumbent will contribute to a strong compliance and risk management culture through...


  • Toronto, Ontario, Canada First Student Full time

    Job Title: DispatcherJob Summary:First Student is seeking a skilled Dispatcher to join our team. As a Dispatcher, you will be responsible for dispatching buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.Key Responsibilities:• Oversee all routes and scheduling of buses• Counsel and coach drivers and...


  • Toronto, Ontario, Canada Mondelēz International Full time

    About this roleAs a Line Manager at Mondelēz International, you will be responsible for ensuring the sustained continuity of technical mastery and line leadership in manufacturing. You will lead a key line of the business, delivering results defined by the compelling business need of the site.Your key responsibilitiesEnsure key business results are achieved...


  • Toronto, Ontario, Canada Mondelēz International Full time

    About this roleAs a Line Manager at Mondelēz International, you will be responsible for ensuring the sustained continuity of technical mastery and line leadership in manufacturing. You will lead a key line of the business, delivering results defined by the compelling business need of the site.Your key responsibilitiesEnsure key business results are achieved...


  • Toronto, Ontario, Canada Mondelēz International Full time

    About the RoleThis is a key leadership position within Mondelēz International, responsible for ensuring the sustained continuity of technical mastery and line leadership in manufacturing. As a Production Line Manager, you will lead a key line of the business, delivering results defined by the compelling business need of the site.Key ResponsibilitiesEnsure...


  • Toronto, Ontario, Canada Mondelēz International Full time

    Job SummaryThis role is responsible for ensuring the sustained continuity of technical mastery and line leadership in manufacturing. As a Production Line Manager, you will lead a key line of the business to deliver results defined by the compelling business need of the site.Key ResponsibilitiesEnsure key business results are achieved and develop others to...


  • Toronto, Ontario, Canada First Nations Chiefs of Police Association Full time

    Job Title: Community Safety Director for First NationsAbout the Role:We are seeking a highly skilled and experienced Community Safety Director to join our team at the First Nations Chiefs of Police Association. As a key member of our leadership team, you will be responsible for providing strategic guidance and oversight to our law enforcement services in...


  • Toronto, Ontario, Canada New Line Skateparks Full time

    Skatepark Construction Leadership OpportunityWe are seeking a skilled Construction Leadership professional to join our team at New Line Skateparks. As a key member of our construction team, you will be responsible for overseeing the construction process, ensuring projects are completed on time and within budget.Key Responsibilities:Lead and manage...


  • Toronto, Ontario, Canada New Line Skateparks Full time

    Skatepark Construction Leadership OpportunityWe are seeking a skilled Construction Leadership professional to join our team at New Line Skateparks. As a key member of our construction team, you will be responsible for overseeing the construction process, ensuring projects are completed on time and within budget.Key Responsibilities:Lead and manage...


  • Toronto, Ontario, Canada New Line Skateparks Full time

    Skatepark Construction Leadership OpportunityWe are seeking a skilled Construction Leadership professional to join our team at New Line Skateparks. As a key member of our construction team, you will be responsible for overseeing the construction process, ensuring projects are completed on time and within budget.Key Responsibilities:Lead and manage...


  • Toronto, Ontario, Canada New Line Skateparks Full time

    Skatepark Construction Leadership OpportunityWe are seeking a skilled Construction Leadership professional to join our team at New Line Skateparks. As a key member of our construction team, you will be responsible for overseeing the construction process, ensuring projects are completed on time and within budget.Key Responsibilities:Lead and manage...

  • Insurance Broker

    1 month ago


    Old Toronto, Ontario, Canada RateHub Full time

    Insurance Broker - Personal LinesWe're looking for an experienced Insurance Broker to join our team at RateHub. As a Personal Lines Insurance Broker, you will be responsible for managing leads, providing quotes to prospective clients, and generating new business through existing networks and given leads.Key Responsibilities:Manage leads and provide quotes to...