Offer Control Specialist

4 weeks ago


Québec, Quebec, Canada EXFO Full time

At EXFO, we're seeking a highly skilled Offer Control Specialist to join our team. As a key member of our commercial operations, you will play a crucial role in ensuring the smooth approval of our RFTM (Remote Fiber Test Monitoring) solutions.

The Offer Control Specialist will be responsible for:

  • Applying EXFO's offer and/or contract approval policy
  • Providing approvers with financial assessments and risk analysis
  • Organizing handovers to the post-sales organization
  • Interacting with various departments to understand and summarize their concerns
  • Performing tasks to meet customer requirements related to pre-sales
  • Maintaining and developing departmental and company procedures
  • Keeping accurate and up-to-date records
  • Communicating effectively with internal customers
  • Participating in the continuous improvement of our customer service quality

Requirements:

  • Relevant experience of about 2 years in a similar or same international function
  • Excellent communication skills in French & English (oral and written)
  • Knowledge of International Trade rules (Incoterms, means of international payments etc)
  • Good understanding of the financial representation of an offer P&L and its key highlights
  • Ability to present an offer or a contract to directors, VP and/or CEO (as required) with a clearly articulated summary
  • Excellent knowledge of Excel and its analytics tools (pivot table, formulas)
  • Capable of working with a team and autonomously
  • Understanding of the worldwide market (including EC and non-EC countries)
  • Proficiency in Microsoft Office applications i.e. Word, Excel and Outlook
  • Process driven
  • Commitment to quality
  • Strong planning, prioritizing and working to tight deadlines
  • Knowledge on Power BI, Sharepoint and other collaborative tools (asset)
  • Telecommunications Technical background (asset)

Education:

Bachelor's degree in business administration or equivalent.

Any combination or relevant studies/experiences will be considered.



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