Customer Service and Support Associate

2 weeks ago


Langley, Canada Hardy Sales Full time
About Us

Hardy Sales is a reputable, family-owned wholesale food distribution company with over three decades of experience serving customers across Canada.

Salary Information

The successful candidate will be offered a competitive salary of $19.50 per hour, with a guaranteed 40-hour workweek.

Job Overview

We are seeking an exceptional customer service representative to join our team in Langley, BC. As a key member of our support staff, you will be responsible for providing timely and professional assistance to customers via phone, email, and in-person interactions.

Key Responsibilities
  • Respond promptly and efficiently to customer inquiries, resolving issues and concerns with empathy and professionalism.
  • Process orders accurately and maintain up-to-date customer records.
  • Collaborate with colleagues to ensure seamless customer experiences.
Requirements
  • A high school diploma or equivalent.
  • Previous customer service experience is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and proficiency in Microsoft Office.
  • Ability to work effectively in a fast-paced environment.
Benefits
  • Company events and social activities.
  • Discounted or free food and beverages.
  • Extended health care coverage.
  • An on-site gym and fitness center.
  • Paid time off and profit-sharing opportunities.


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