Customer Service and Support Associate
2 weeks ago
Hardy Sales is a reputable, family-owned wholesale food distribution company with over three decades of experience serving customers across Canada.
Salary InformationThe successful candidate will be offered a competitive salary of $19.50 per hour, with a guaranteed 40-hour workweek.
Job OverviewWe are seeking an exceptional customer service representative to join our team in Langley, BC. As a key member of our support staff, you will be responsible for providing timely and professional assistance to customers via phone, email, and in-person interactions.
Key Responsibilities- Respond promptly and efficiently to customer inquiries, resolving issues and concerns with empathy and professionalism.
- Process orders accurately and maintain up-to-date customer records.
- Collaborate with colleagues to ensure seamless customer experiences.
- A high school diploma or equivalent.
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and proficiency in Microsoft Office.
- Ability to work effectively in a fast-paced environment.
- Company events and social activities.
- Discounted or free food and beverages.
- Extended health care coverage.
- An on-site gym and fitness center.
- Paid time off and profit-sharing opportunities.
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