Strategic Bilingual Operations Manager
4 weeks ago
**Driving Operational Excellence**
GardaWorld seeks a seasoned Bilingual (EN/FR) Service Delivery Manager to lead our team in achieving operational efficiency. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to drive results in a dynamic environment.
Key Responsibilities:
- Conduct and manage daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Requirements:
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Conversationally fluent in both French and English.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details:
- Employment Type: Permanent
- Location: Billy Bishop Toronto City Airport (YTZ)
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