Strategic Bilingual Operations Manager

4 weeks ago


Old Toronto, Canada Gardaworld Full time

**Driving Operational Excellence**

GardaWorld seeks a seasoned Bilingual (EN/FR) Service Delivery Manager to lead our team in achieving operational efficiency. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to drive results in a dynamic environment.

Key Responsibilities:

  1. Conduct and manage daily operations to meet productivity targets and quality standards.
  2. Develop and implement streamlined processes to enhance efficiency.
  3. Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  4. Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  5. Foster a culture of teamwork, accountability, and continuous improvement among team members.
  6. Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Requirements:

  1. Post-secondary education or equivalent work experience.
  2. A minimum of 1-3 years of direct management experience.
  3. Conversationally fluent in both French and English.
  4. Strong leadership skills with a track record of building high-performing teams.
  5. Exceptional analytical and problem-solving abilities.
  6. Excellent communication and interpersonal skills.
  7. A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

  1. Employment Type: Permanent
  2. Location: Billy Bishop Toronto City Airport (YTZ)


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