Enterprise Implementation Specialist

3 days ago


Old Toronto, Canada Street Context Full time
Job Description

We are seeking an experienced Enterprise Implementation Specialist to join our team at Street Context. This role is responsible for managing the day-to-day of all client implementations, including managing scope, deliverables, and timelines.

This position requires strong technical skills, particularly in enterprise technology, as well as excellent communication and problem-solving abilities. You will work closely with clients to understand their needs and provide expert guidance on implementing our technology solutions.

Key Responsibilities:

  • Manage client implementations from start to finish, ensuring successful outcomes.
  • Collaborate with various client teams and third parties to set up new clients on our email infrastructure.
  • Demonstrate system functionality throughout the implementation process and ensure deployments meet risk and compliance requirements.
  • Ensure availability of detailed project plans and documentation for ongoing and completed implementations.
  • Troubleshoot implementation-related issues as needed, related to CRM Sync, SSO login, and similar.

Requirements:

  • 1+ years of experience delivering small and large-scale integrations or implementations with enterprise customers.
  • Experience supporting complex projects with multiple stakeholders.
  • A strong understanding of enterprise technology and how systems typically fit together.
  • You are technical and can support discussions on implementations with our Client Implementations Manager and Engineering Team.
  • You have experience working with industry tools, including Looker, Jira, Confluence, CRMs (specifically Salesforce), Outlook, and Excel.
  • You have a working knowledge of technical concepts like REST APIs, SMTP, SPF, DNS, DKIM & DMARC.

What We Offer:

  • An estimated salary range of $85,000-$115,000 per year, depending on experience.
  • The opportunity to work with a cutting-edge technology company and contribute to its growth and success.
  • A collaborative and dynamic work environment.


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