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Veterinary Assistant and Client Care Coordinator

1 month ago

Port Colborne, Ontario, Canada VCA Full time

Veterinary Assistant and Client Care Coordinator

At VCA Canada, we are seeking a highly organized and empathetic individual to fill the role of Veterinary Assistant and Client Care Coordinator. This dual position is an exceptional opportunity to join our team and make a significant impact in the lives of pets and their families.

Key Responsibilities:

  • Assist veterinary staff with various tasks and treatments
  • Cultivate a warm and positive atmosphere for clients and patients
  • Manage email correspondence for clients, referring veterinarians, and internal office messages
  • Handle appointment scheduling, pet patient admission and discharge, and follow-up calls
  • Manage invoicing and billing, including creating estimates and processing payments
  • General cleanliness maintenance in reception, pet holding areas, and common spaces
  • Demonstrate willingness to learn about pet nutrition, veterinary services, and updated medical office procedures
  • Remain calm and adaptable in stressful situations
  • Take initiative and work independently

What VCA Canada Offers:

  • A caring culture of wellness and appreciation
  • RRSP Employer 5% Match Program
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to the community through VCA initiatives
  • Generous personal pet care discounts