Restaurant Operations Manager
4 weeks ago
Job Overview
We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. This is a supervisory role that requires strong leadership skills, the ability to work well under pressure, and a passion for delivering exceptional customer service.
Key Responsibilities
- Establish and implement effective operational procedures to ensure seamless day-to-day restaurant operations.
- Supervise and train staff to meet quality control standards, sanitation procedures, and safety protocols.
- Manage inventory levels, including ordering and stocking of supplies and ingredients.
- Maintain accurate records of sales, stock, repairs, and wastage.
- Prepare and submit regular reports to management on restaurant performance.
- Foster a positive and productive work environment by leading by example and promoting open communication.
- Address customer complaints in a professional and courteous manner.
Work Environment
- This is a permanent full-time position.
- The primary working language is English.
- The typical work schedule is 35 hours per week.
Requirements
- 3-4 years of experience in a supervisory or management role in the food industry.
- Demonstrated leadership skills, with a proven track record of achieving results through others.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment and prioritize tasks accordingly.
Salary
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
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