Academic Advisor for Undergraduate Students

2 weeks ago

Montreal, Quebec, Canada Concordia University Full time
Job Summary

Concordia University is seeking a highly skilled Academic Advisor to join its Student Academic Services team. As an Academic Advisor, you will play a key role in supporting the academic success of undergraduate students. Your primary responsibilities will include advising exchange and visiting students, providing informational support to the Code of Conduct and Student Request Committee, and representing the Gina Cody School at University Retroactive Withdrawal Committee. You will also be responsible for improving processes and enhancing undergraduate student academic advising at GCS.

Key Responsibilities

- Provide academic advising to undergraduate students, including exchange and visiting students.
- Support the Associate Dean and SAS manager in working on initiatives/projects to enhance UG student academic advising.
- Ensure the consistency and up-to-date information on the SAS website related to academic regulations, curriculum changes, information sessions, etc.
- Make recommendations and actively support the development and implementation of strategies to improve communication with students, departments, and University to improve advising quality.
- Provide timely and appropriate responses to exchange and visiting students, regarding their applications, and transfer credit assessments.
- Present and handle complex requests from individual students to the Student Request Committee. Act as secretary to the Student Request Committee and handle all follow-ups on behalf of the SRC chair. Represent GCS at University Retroactive Withdraw Committee and attend monthly meetings.
- Administer, in conjunction with the Associate Dean, the Code of Academic Conduct for the Faculty including receipt of charges, correspondence, investigation, and other matters as required.
- Liaise with Enrollment Services and maintain active communication with students, departments and university services.
- Proactively counsel/inform departments, and the student population about academic programs, rules, and regulations. This includes participation in: Open House activities, Compiling, editing, and coordinating the curriculum letters to the undergraduate students at GCS, orientation/advising sessions, planning/facilitating workshops and special events.
- Represent the Student Academic Services team on various internal and external meetings and/or committees, which deal with advising and retention of undergraduate students.

Qualifications

- Bachelor's Degree and two to four years of related work experience in an academic setting.
- Good knowledge (Level 4) of spoken and written English. Basic knowledge (Level 3) of spoken French.
- Good knowledge (Intermediate level) of Word, Outlook, Excel, Teams.
- Excellent interpersonal skills are essential. Ability to interact effectively with prospective, current, former students, alumni, faculty, staff members. In addition to internal and external departments and committees.
- Must have proven writing, analytical, and organization skills; the ability to work under pressure for extended periods, ability to take initiative, work independently, and also within a team environment. Proven experience working in a fast-paced, high-pressure team environment.
- Excellent communication skills to conduct orientation and information sessions for potential and current students.
- Must have a proven ability to coordinate projects and work within strict deadlines.
Ability to work extended hours outside normal operating hours, if needed.

What We Offer

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required. We offer a comprehensive benefits package, a defined pension plan, and numerous on-site well-being facilities. We are committed to employment equity and welcome applications from all qualified candidates. If you are interested in this opportunity, please submit your application, including your resume and a cover letter, to our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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