Automation Engineer Lead
3 weeks ago
Are you an experienced Site Reliability Engineer passionate about enhancing platform stability, reliability, and efficiency?
About the RoleWe are growing at KUBRA and seeking a skilled Team Lead, Site Reliability Engineer to optimize our customer experience management platforms. This is a unique opportunity to utilize your technical expertise in identifying potential issues, resolving complex problems, and leading technical discussions.
You will leverage your experience in IT Service Delivery and Management to standardize operations, enhance service levels, and support technology system evolution. Your responsibilities include implementing appropriate automation and observability to achieve low mean time to recovery (MTTR) for service-impacting incidents.
Key Responsibilities- Lead root cause analysis for major incidents, communicating with senior stakeholders and driving problem-solving
- Participate in the Architectural Review Process for new and existing services, ensuring high-availability, observability, security, and cost efficiency standards
- Implement effective solutions to complex technical challenges
- Adept at solving complex technical challenges and devising effective solutions
To be successful in this role, you will need:
- 5+ years of experience in site reliability engineering or a related field
- Proven leadership and team management skills
- Experience with systems programming languages such as Go or Python, and shell scripting
- Hands-on experience with Kubernetes management within AWS EKS
- Experience with CI/CD automation tools, such as CircleCI and ArgoCD
- Experience with monitoring and logging using tools like Prometheus, Grafana, Open Telemetry, CloudWatch, and Honeycomb
KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. Our office provides a casual work environment, competitive compensation, and a stellar benefits program.
What We Offer- Estimated salary: $120,000 - $180,000 per year, depending on location and experience
- Award-winning culture that fosters growth, diversity, and inclusion for all
- Access to LinkedIn learning courses
- Bi-annual performance-based bonus
- Flexible schedules
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee, and other beverages)
- Generous benefit coverage with low premiums (+ a Health Care Spending Account)
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