Business Development Director

7 days ago


Burnaby, British Columbia, Canada HUB International Full time
Job Overview
HUB International seeks a Business Development Director to drive growth and innovation across our distribution channels. This leadership role will oversee the contact center, assigned branches, and contribute to achieving overall growth and profitability targets.

Key Responsibilities
- Develop and execute annual business plans with a focus on:
• New business and business retention
• Exceptional client experience & client outreach
• Service model strategy
• Best practices
• Industry involvement
• Mentoring, training and development

- Ensure consistent application of insurer and corporate policies and procedures.
- Collaborate on forecasting, budgeting, and workforce planning for call center operations.
- Execute strategies for continuous improvement of key performance metrics, including contact center metrics, renewal retention, accounts receivable, and customer satisfaction scores.
- Develop sales strategies to drive revenue growth and customer acquisition.

Compensation Package
- Salary range: $90,000 - $120,000 per year, impacted by skills, experience, working location, business line, and level.
- Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, paid-time-off benefits, and eligible bonuses and commissions.

Requirements
- 5-7 years of relevant experience in business development or a related field.
- High school diploma or equivalent education required.

Why Join Us
- Work in a positive, collaborative, and team-oriented environment.

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